What are my shipping options ?

Although we have three different options, we recommend you to pick the Canada Post “Standard” shipping which is the cheapest of them and we can still provide a tracking number for it.  All parts in stock get shipped next day. We get weekly  supplies of parts from US or UK, inventory is fluid and we cannot guarantee that a particular part is in stock at our warehouse in Hamilton at the time you place an order. That’s why our delivery promise is 5-15 working days across Canada from order date. (working days = shipments are only picked up during the week by Canada Post).  In certain situations,  urgencies or larger shipments, we can ship by UPS or Fedex as well.

I haven’t received my parts yet as promised by Canada Post or UPS. What do I do now  ?

In the event that your part doesn’t arrive as initially promised by the carrier, let us know (by email), we will contact Canada Post at our end to open a ticket and that usually speeds up the process.